As the legal industry
transitions toward mass adoption of mobile apps and voice-activated assistants, even modest technology upgrades have transformed the way legal professionals engage clients. In recent months, we’ve seen new, exciting product updates and rollouts like mobile app questionnaire forms — documents that can be filled out while you stand in line at Starbucks and then uploaded directly to your law firm. Legal services companies have learned that they must be quick and nimble in order to pivot and deliver the products and services that yield the best return on investment (ROI), whether that’s for a client or a law firm. It’s clear: The people have spoken, and they want exciting, efficient technologies that improve their lives at a minimum cost — and they want them now. The way to deliver technology that lowers costs, breaks down barriers and connects people is to become agile.
